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Bugs and Technical Issues » Can't see characters? Locking up after login? View all threads
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Stephen
Big Boss Man
Posts: 864
Can't see characters? Locking up after login?
#9628 - 12/13/06 12:35 AM

Try this:

1. Click Start
2. Click My Computer
3. Double-click Local Disk C:
4. Double-click Program Files
5. Double-click NCsoft
6. Double-click Dungeon Runners
7. Double-click config
8. Double-click User.cfg. Open the file using Notepad.

You should see a heading that says [Display]. Directly under that heading, paste in the line:

Pipeline = VFPF

Close the file and save the changes. Restart the game and see how it works!

This is a known issue with Geforce 3 cards and some ATI 9x00 cards.

This bug is being worked on.

steve


carmen
New Kid
Posts: 3
Re: Can't see characters? Locking up after login?
#9777 - 12/14/06 06:26 PM

I have added this to my game, but when I start the game up it disappears. No matter how many times I add this and choose to save, it just disappears. Is there something I should download, or should I re-download the game? It's driving me crazy to have this game and not be able to play it.


Lone_Wolf
New Kid
Posts: 5
Re: Can't see characters? Locking up after login? [Re: #9777]
#10242 - 12/16/06 07:02 PM

Hmmm...perhaps this itself is the glitch...this file is empty...what ever should be populating it is not functioning or is being blocked in some way by another function. Ideas? Is there something we can do about this?


Kazi_the_runner
New Kid
Posts: 3
Re: Can't see characters? Locking up after login? [Re: #10242]
#10293 - 12/16/06 10:11 PM

Quote:

Hmmm...perhaps this itself is the glitch...this file is empty...what ever should be populating it is not functioning or is being blocked in some way by another function. Ideas? Is there something we can do about this?



Yes, I have the same issue, ie User.cfg is empty. will check support notes.
(Note: I did not install to default directory.)
John


Edited by Kazi_the_runner (12/16/06 10:17 PM)


Kazi_the_runner
New Kid
Posts: 3
Re: Can't see characters? Locking up after login?
#10298 - 12/16/06 10:26 PM

OK, Problem solved!
Adding the text below from Big boss man solved the issue & I get the character screen.

Allt he best people!

Quote:

Try this:

1. Click Start
2. Click My Computer
3. Double-click Local Disk C:
4. Double-click Program Files
5. Double-click NCsoft
6. Double-click Dungeon Runners
7. Double-click config
8. Double-click User.cfg. Open the file using Notepad.

You should see a heading that says [Display]. Directly under that heading, paste in the line:

Pipeline = VFPF

Close the file and save the changes. Restart the game and see how it works!

This is a known issue with Geforce 3 cards and some ATI 9x00 cards.

This bug is being worked on.

steve




--------------------
I can run, but can I hide?



Fullpint
New Kid
Posts: 1
Re: Can't see characters? Locking up after login?
#10312 - 12/16/06 11:38 PM

This fix worked for me, but my user.cfg file was empty like others reported. I created both a [Display] heading and the Pipeline = VFPF line beneath.


Lone_Wolf
New Kid
Posts: 5
Re: Can't see characters? Locking up after login? [Re: #10312]
#10425 - 12/17/06 10:50 AM

OK...I went in and in the empty file typed in those two things and it worked...problem solved. I guess the glitch then is why didn't it create the file correctly in the first place? Something for the developers to ponder.

Either way, I can now get into the game and play it...thanks!


Pharoah
New Kid
Posts: 3
Re: Can't see characters? Locking up after login?
#10780 - 12/18/06 09:50 PM

I don't know but the problem I'm facing is that as soon as I click on a world, it locks up and I can't enter. Anyone know the fix to this problem. My video care is a GeForce 4


jotun
Rabbit Puncher
Posts: 69
Re: Can't see characters? Locking up after login? [Re: #10780]
#11001 - 12/19/06 09:51 PM

Quote:

I don't know but the problem I'm facing is that as soon as I click on a world, it locks up and I can't enter. Anyone know the fix to this problem. My video care is a GeForce 4


i had that same problem (Geforce4 ti4600) and the above fix worked for me


Timanor
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #9777]
#11187 - 12/20/06 07:57 PM

i hi got it too work thanks for the instructions


lucidian
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #11187]
#11291 - 12/21/06 12:57 PM

I got my game to actually get to character creation screen, but the mouse pointer won't move...
Maybe I need to try a different mouse.


mumixam
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #11291]
#11418 - 12/21/06 11:42 PM

I also have a gefore ti 4600 and this fix does not help, i can log in but after that i get to a screen looking at a room with 2 pillars and then the game freezes.

=[


Winterfresh
New Kid
Posts: 3
Re: Can't see characters? Locking up after login? [Re: #10780]
#11419 - 12/22/06 12:05 AM

Do you still have this problem? I had it before, and I realized it was because my firewall prompted me on if it was okay to connect, but I was unable to minimize the game to accept it. I had to manually add it to my trusted zone before I could play.


sabby
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #9777]
#11723 - 12/24/06 07:17 AM

i can see my character only my weapon ?
weird and monsters without weapons i cant see them please solve it


sabby
New Kid
Posts: 2
Re: Can't see characters? Locking up after login?
#11724 - 12/24/06 07:22 AM

Quote:

Try this:

1. Click Start
2. Click My Computer
3. Double-click Local Disk C:
4. Double-click Program Files
5. Double-click NCsoft
6. Double-click Dungeon Runners
7. Double-click config
8. Double-click User.cfg. Open the file using Notepad.

You should see a heading that says [Display]. Directly under that heading, paste in the line:

Pipeline = VFPF

Close the file and save the changes. Restart the game and see how it works!

This is a known issue with Geforce 3 cards and some ATI 9x00 cards.

This bug is being worked on.

steve




well that dosnt really work the end bit is blank



sabres
New Kid
Posts: 10
Re: Can't see characters? Locking up after login? [Re: #11291]
#11726 - 12/24/06 08:12 AM

When I try to log on, it doesn't freeze but it keeps saying searching for worlds or soemthing, and in the background the camera was still moving as it were. What's up? I did as it said at the beggining of this thread, into user thing under display, and I also put it into default. HELP!!


Phoenixx
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #11291]
#11826 - 12/25/06 09:13 AM

Quote:

I got my game to actually get to character creation screen, but the mouse pointer won't move...
Maybe I need to try a different mouse.




I am having the same problem. Halp.



Lucas
New Kid
Posts: 6
Re: Can't see characters? Locking up after login?
#11834 - 12/25/06 01:26 PM

My problem is about not being able to see my character in-game when I activate the shadows from the user.cfg. I have an ATI Radeon X800 GTO.

It happens both with LightBloom on or off, fullscreen or windowed. I tried to add the line as described above but no change: it just makes the login screen darker., because of the lower render.

Apart from this, I can play the game with the highest settings (AMD 3800+, 1GB RAM), so I'm just leaving the shadows turned off, at the moment

Edited by Lucas (12/25/06 01:52 PM)


Voecyn
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #11834]
#11859 - 12/25/06 11:02 PM

So yeah.. I've tried to do what it says to do.. and I still have no mouse. or see anything after the fact...


Nevinyrrals42
New Kid
Posts: 3
Re: Can't see characters? Locking up after login? [Re: #11187]
#12338 - 01/01/07 07:59 PM

Yes, this resolved the problem for us, too.
(on a Radeon 9250)


-------------------------------------------
A man with one clock knows what time it is.
A man with two clocks is playing chess.


Denzo
New Kid
Posts: 17
Re: Can't see characters? Locking up after login? [Re: #11187]
#12572 - 01/03/07 05:12 PM

You also could do the fix in your default.cfg ^^

--------------------
This is my signature. Doodles.



Ahmed
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #12572]
#12825 - 01/05/07 02:33 PM

ppl can u tell me plz what i can write in the empty file "User" .. when i open it its empty plz any one type or copy paste what wrttin in his file plz thnxw8 for ur rebly


knave
Chicken Hawk
Posts: 169
Re: Can't see characters? Locking up after login? [Re: #12825]
#12826 - 01/05/07 02:51 PM

Quote:

ppl can u tell me plz what i can write in the empty file "User" .. when i open it its empty plz any one type or copy paste what wrttin in his file plz thnxw8 for ur rebly




Allow me to Translate(Without correcting all the Grammar):

People, Can you tell me Please what I can write in the empty file "User.cfg". When I open it it is empty. Please, anyone type or copy and paste what is written in the file. Please. Thank you, Waiting for your reply.

LOL...If you found this thread the answer is on the first page...first post even.
Here's the simplified answer:

[Display]
Pipeline = VFPF

...LOL Kids these days...



Just_a_neeb
New Kid
Posts: 4
Re: Can't see characters? Locking up after login? [Re: #11187]
#12890 - 01/06/07 01:25 PM

i typed in the display and the Pipeline = VFPFright under it..yet it still says to change it..

what's wrong with it


thescot
New Kid
Posts: 15
Re: Can't see characters? Locking up after login? [Re: #12890]
#12956 - 01/07/07 11:25 AM

ive tried that stupid fix and all it did was make the screen dark where i couldnt see anything.
I did notice something though, if you leave the default settings alone this problem does not happen, but right when change even the smallest thing the charactor vanishes. hmmm. so leave settings alone and this will not happen

MERK.


Wykkanja
Chicken Hawk
Posts: 178
Re: Can't see characters? Locking up after login? [Re: #12890]
#13166 - 01/10/07 11:15 PM

Was your file empty or did it have anything in it?

Did you save the file after you changed it?


OmegaKyle
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #12890]
#14926 - 02/11/07 09:49 AM

My computer has a similar problem to one about three posts above. It worked once before, and now when I try to run it it gives me this exact error:

Error compiling shader ./effects/2.0/Diff_BossGlow.fx. Try setting User.cfg [Display] section to Pipeline=VFPF.

Except that I already added that line in order to play in the first place. Needles to say, I'm confused.

Edited by OmegaKyle (02/11/07 10:02 AM)


pyrus
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #14926]
#15610 - 02/20/07 08:16 AM

Same problem as well. Added in the pipeline line, even tried reduc9ing some of the other settings in the cfg files after it wasnt working, but still nothing.. the game starts up, but trying to log in, just hangs at "connecting to worlds".. I'm sure this computer should be able to run it, considering my one five years older could (thought it wasn't really playable)... Any other suggestions?


Ripper_McGee
Veternarian
Posts: 1,276
Re: Can't see characters? Locking up after login? [Re: #15610]
#15615 - 02/20/07 09:41 AM

Post your system specs, please. Also, make sure you modified the right .cfg file.

--------------------
~Ripper

Complainers ... Unite
Newb/N00b (NSFW)
MMO Spelling Bee

/twitch (TM)



pyrus
New Kid
Posts: 2
Re: Can't see characters? Locking up after login? [Re: #15615]
#15689 - 02/21/07 07:54 AM

Sys specs:

Intel Core2 6400 (two 2.13 ghz cpus)
2GB RAM
Geforce 7300 LE

So game loads up fine (even if it takes awhile) but then wont go past connecting to world when trying to log in. I'm also very sure I modified the correct file.

My other computer (2.66ghz, 1gb ram, geforce 5200fx) logs in fine, but the game is choppy even at foliage 0 and 640x480 res.


Kitsune
Chief Bug Whacker
Posts: 373
Re: Can't see characters? Locking up after login? [Re: #15689]
#15699 - 02/21/07 10:28 AM

Hanging on "connecting to world" is usually related to a firewall or virus scanner blocking the game server IP.

You can find ways to troubleshoot this issue on our support site here: http://www.plaync.com/us/support/prod_305.html

Hope that helps,
Kit

--------------------
"Making games better one bug at a time..."



Syklone
New Kid
Posts: 8
Re: Can't see characters? Locking up after login? [Re: #15699]
#15738 - 02/21/07 03:33 PM

OK I have to add my two cents to this.

I am very new but will offer what I can as I hit a brick wall in two secs with this app, so here goes.

I downloaded the exe, ran it, and then began the app. I loaded past the PlayNC screen to the spash screen/logon screen. After entering my logon details I found it just sits there. Had me thinking for a bit if I typed something wrong in but anywas.

I use many different types of firewalls and Anti protect this and that. After looking at the exe's added to the safe list I found that AVG does not add the dungeonrunners.exe files to the "Allow" list. If you use AVG, add these THREE exe's to the allow list and the world screen loads and you can get into the game.

Well thats my two cents.

Cheers

Syks

--------------------
<<This Space for Rent>>



GraveDanger
New Kid
Posts: 1
Re: Can't see characters? Locking up after login?
#15877 - 02/23/07 05:17 AM

I have a RADEON 9200 video card, and the recommended fix solved the problem.


Stephen
Big Boss Man
Posts: 638
Re: Can't see characters? Locking up after login? [Re: #15877]
#16320 - 02/27/07 11:14 PM

Sorry for all the problems, folks! We're working on fixes for the known issues that you've reported. I hope we can get them to you soon...

steve


LunaBlue
New Kid
Posts: 3
Re: Can't see characters? Locking up after login? [Re: #16320]
#16695 - 03/05/07 01:23 AM

Well my Radeon is 9000 series and after doing the fix to the default.cfg, when I run the .exe it almost makes it to the title screen, then closes and gives the error: "Dungeon Runners has had an unhandled exception, and will now close"

Radeon 9000
Pentium 4 3.2ghz
1.5gigs of Ram


Wykkanja
Chicken Hawk
Posts: 178
Re: Can't see characters? Locking up after login? [Re: #16695]
#16844 - 03/07/07 10:56 PM

Shouldn't you have applied the fix to the user.cfg, not the default.cfg and are you sure you entered it correctly?

Maybe I missed something earlier.


Valdis
New Kid
Posts: 3
Re: Can't see characters? Locking up after login? [Re: #15689]
#17303 - 03/19/07 03:30 PM

I cant get it too work! i add Pipeline = VFPF too user AND config files, and it still hangs when i try too connect too a server, and even if i get passed that sometimes, its a dead end with no character creation menu. And when i got out of the game and checked the user file again, the Pipeline = VFPF line was erased!


Dashel
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #17303]
#19901 - 04/21/07 08:02 PM

Ok I too get the freeze where it is trying to go to the character selection screen and I have tried the suggestions in this post. However, and this is the huge kicker, this only happend on my paid account. I created a new free account with my master account and can connect and play the game with it but not with my actual account that I am paying. Figure that one out if you can. Also should note that I had a friend try it on his system, which is a separate network and altogether different area of the city in which I live in. Also I have been able to play the game just fine up until the other day. I even got a day and half in of play on the 0.53 version. I am still waiting for the reply from the tech people. And one last thing, yes my account is paid uptodate and I don't have to make another payment for 2 months cause I am on the 3 month cc plan. Any help with this would be very muchly appreciated.

--------------------
Yo Ho Yo Ho and a bottle of rum. Mmmmmmm Rum.



Lavor
New Kid
Posts: 6
Re: Can't see characters? Locking up after login?
#20033 - 04/25/07 11:35 AM

I can't see ppl in dungeons only my party members, is this a bug?

--------------------
Semprom 64 3000+
1280 RAM DDR 400
GeForce FX 5200 128
WinXp Pro sp2



Longo
Actual Hawk
Posts: 250
Re: Can't see characters? Locking up after login? [Re: #20033]
#20038 - 04/25/07 01:40 PM

Dungeons are individual areas... you will never see someone who is not a part of your group in a dungeon. if you mean you can not see anyone on the player list(hotkey g or o) then you have a problem.

--------------------
Longo... I made it to 100!!! I am retired.



EugneyZeluco
Armchair Warrior
Posts: 36
Re: Can't see characters? Locking up after login? [Re: #20038]
#20040 - 04/25/07 01:50 PM

You will see your group memebers in dungeons with you lol there instanced so no one can enter but when they join your group they can go in with you

--------------------
Windows Windows XP5.1 (Build 2600) Service Pack 2
Memory (RAM) 2047 MB (2gb)
CPU AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
Display Adapters Radeon X1950 CrossFire Edition
Sound card SoundMAX HD Audio
Hard Disks C: 465.8GB D: 464.9GB F: 145.6GB
ASUSTeK Computer INC. M2N32-SLI DELUXE



LadyWolfe
New Kid
Posts: 5
Re: Can't see characters? Locking up after login?
#20929 - 05/15/07 03:47 PM

Ok, I've tried this suggestion after not being able to get past the "Que" which started last night. Nothing has changed on my computer since being able to actually play yesterday so I know it's not a firewall or anti-virus program.

I've been able to play several months easily. Now I can't all of a sudden and like I said, nothing has changed on my end to cause it. And only after just ONE week of being a paid member

Any ideas??


Overpowerd
Armchair Warrior
Posts: 46
Re: Can't see characters? Locking up after login? [Re: #20929]
#35230 - 09/10/07 03:49 PM

This is wierd, I got 2 Accounts: I logged on my main and i got that problem that we are trying to fix in this thread. But when i logged in my other i could easy play. So i tried my other again, and still got the problem.

I did the Pipeline thing but still doesn't work.
Sorry, i don't know my syc..

OP

--------------------
Lvl 100 - Critical Ranger -
Lvl 39 - Obsidian Mage -
Lvl 25 - Barbarian -
Gollias <3
World 1.



Cyntaire
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #35230]
#36171 - 09/25/07 01:52 PM

I've also recently been experiencing the Pipeline = VFPF error:

http://img232.imageshack.us/img232/7646/pipelinedrerrorvw0.jpg
(I'm using Windows XP, just I prefer the classic Windows ui)

I used to be able to connect, but after updating my video card drivers (I'm using a Radeon X800 GTO) the above error first appeared. I've read the entire thread and tried all of the suggestions to work around the problem, including adding:

Code:
[Display]
Pipeline = VFPF



to first my User.cfg, and later my default.cfg. As well as completely uninstalling both my video card drivers and Dungeon Runners itself. Nothing worked.

This is quite distressing, considering I have just become a member and was hoping to find a few rainbows. D:

Any further advice would be greatly appreciated, of course.

Edited by Cyntaire (09/25/07 02:09 PM)


lady_kittiri
New Kid
Posts: 1
Re: Can't see characters? Locking up after login? [Re: #12890]
#40687 - 12/11/07 04:09 AM

Quote:

i typed in the display and the Pipeline = VFPFright under it..yet it still says to change it..

what's wrong with it




I have done this as well, & get this same thing.
This is the error that I get:
Error compiling shader game/effects/2.0/SilhouetteBlit.fx. Try setting User.cfg [Display] section to Pipleine=VFPF

Which I do & nothing changes. I even tried putting that in the default.cfg as one guy suggested, changed nothing.



ForT2007
Armchair Warrior
Posts: 43
Re: Can't see characters? Locking up after login? [Re: #40687]
#48234 - 02/16/08 04:42 PM

I have this same problem. I can't see the character sheet when I log in. It's just the two fires going with the background and nothing popping up. I have an NVIDIA GeForce Go 7400 and am on XP. I tried the Pipeline line and still it doesnt work. It works when I change accounts, however. But not my main account

--------------------
Goya, Level 100 Something



DirkSmallwood
New Kid
Posts: 1
Re: Can't see characters? Locking up after login?
#55623 - 04/22/08 09:27 AM

Quote:

Try this:

1. Click Start
2. Click My Computer
3. Double-click Local Disk C:
4. Double-click Program Files
5. Double-click NCsoft
6. Double-click Dungeon Runners
7. Double-click config
8. Double-click User.cfg. Open the file using Notepad.

You should see a heading that says [Display]. Directly under that heading, paste in the line:

Pipeline = VFPF

Close the file and save the changes. Restart the game and see how it works!

This is a known issue with Geforce 3 cards and some ATI 9x00 cards.

This bug is being worked on.

steve




DO THAT, IF IT DOESN'T SOLVE THE PROBLEM, DO THIS:

Go to you desktop
Right click, properties
Click the settings tab
Click Advanced
Click the Troubleshoot tab
Move hardware accelartion all the way to the right.

If it still doesn't work after all this make sure ur at 32 bit color quality


I found this when a different game I had been playing wouldnt work, and this fixed it, so I tried it with this, and VIOLA!

Hope this helps you guys out.



unknown  
#63077 - date unknown

[content not captured by the Wayback Machine — post known from thread listings only]


Bomino
New Kid
Posts: 14
Re: Can't see characters? Locking up after login?
vB post 122903 - 06/20/08 01:21 PM

ok i had that problem and i didnt see this thread... so i did ctrl alt delete, and ended task, now when i try to log in again, and i get to the character select page, it says character already in use... now what do i do? just wait it out? or is there a way to solve this problem?


Legendrunner
Dungeon Walker
Posts: 1,703
Re: Can't see characters? Locking up after login?
vB post 122905 - 06/20/08 01:23 PM

It isnt a problem only you experience at this moment. I posted information for you in your own thread. This is a problem that (I believe) happends to anyone when they try to log in at the moment.

--------------------
LegendRunner - level 100 Ace something

The Townstons Wiki Archive! - Boss of TT



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