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Player Questions » error with my logg in View all threads
 
Falcer
New Kid
Posts: 14
error with my logg in
vB post 140991 - 10/02/08 01:33 PM

hi

ther is an error with my loog in when i go to loggin it comes this

"Dungeon Runners is currently crashing and collecting important details for our team crack engineers, please wait a moment."

can somebody help me, please?


Falcer
New Kid
Posts: 14
 
vB post 140997 - 10/02/08 02:03 PM

can someone help me please i have buy the box for a bit day it comes and i do my account to memer not its the error i have one day use the box please help me fast
?????????? dont know what i musst do


Schattenspiel
New Kid
Posts: 17
 
vB post 141005 - 10/02/08 03:40 PM

I have the same problem too. Maybe it has something to do with the coming update including posses.


Falcer
New Kid
Posts: 14
 
vB post 141111 - 10/03/08 04:53 AM

yea this problem with the update have i too but i have the problem at the moment i cant loog in before i seen my charracter it kicks me from the game an then comes the error

dont know what i musst do????????????????

please help me fast i have the box for one day and do it for my charrecter and now i cant loog in

please help me very fast



LordMagnus
Veternarian
Posts: 1,441
 
vB post 141113 - 10/03/08 06:17 AM

I haven't seen that error so I don't know about a quick solve, but you might wanna send for a support ticket.
http://boards.dungeonrunners.com/showthread.php?t=12229

--------------------
__________________________________________________
"May The Rainbows Drop As Cows From The Sky"
HDoL.eu - Horrific Domain of Legend - Your source to Dungeon Runners



Schattenspiel
New Kid
Posts: 17
 
vB post 141117 - 10/03/08 06:48 AM

I solved the problem by repairing my DR installation. Its only about 500 MB, so its downloaded in a few minutes and it seems to work again.


Falcer
New Kid
Posts: 14
 
vB post 141127 - 10/03/08 08:24 AM

so you say i soud deleat DG and then downlode again?

then its go and the error is fast away?



Finis
New Kid
Posts: 20
 
vB post 141155 - 10/03/08 09:55 AM

No, they did not mean delete.

Ok, they might have meant it, but this is what I read out of it:
1. Open the PlayNC launcher.
2. Right click on Dungeon Runners in the left column.
3. Click on repair.


Falcer
New Kid
Posts: 14
 
vB post 141191 - 10/03/08 11:21 AM

i tie to repair it but it doesnt go then i delet and downlod it again and now is the server down from the update i think after the updante i can play but i dont know

i hop that i can play after the update


Falcer
New Kid
Posts: 14
 
vB post 141231 - 10/03/08 12:33 PM

i have the error

i get it before 2days and it dont leave


FlamingPhoenix
Chicken Hawk
Posts: 171
 
vB post 141351 - 10/03/08 11:26 PM

Quote:
Originally Posted by Falcer
i have the error

i get it before 2days and it dont leave
Try the repair option again. If that doesn't work uninstall Dungeon Runners and delete the "Dungeon Runners" folder and the "Launcher" folder , then do a complete reinstall.

Try a support ticket too.

--------------------
RockSlide / Reader / Lebowitz
The Character Viewers I use:
http://threeplanetssoftware.com/software/dr/ X http://www.drplayers.com/net/dr/
Made by the fans for the fans.
Official Viewer X Server Status



Falcer
New Kid
Posts: 14
 
vB post 141457 - 10/04/08 09:31 AM

I have delet and dont work and i try to repair but dont work i think its an error with my account not with my computer.

dont know but i have the email from Stephen


FlamingPhoenix
Chicken Hawk
Posts: 171
 
vB post 141543 - 10/04/08 11:29 PM

Quote:
Originally Posted by Falcer
I have delet and dont work and i try to repair but dont work i think its an error with my account not with my computer.

dont know but i have the email from Stephen
Open a support ticket with PlayNC.

If you have windows xp sp3 install net framework 3.5 service pack 1.

Did you already apply the account upgrade for the Gnome?
Did you check to make sure on your account page that it activated and gave you a upgrade(you will only know this by the 3 months added to your account.) to your dungeon runners account?

I wasn't asking you to delete but to un-install dungeon runners. Then un-install the PlayNC launcher. then to delete the folders in Program Files/NCsoft/ that belonged to them to clear out the leftover files. Then download and install dungeon runners again.

After you have done all that , if it still doesn't work then open a support ticket.

Please stop posting in 2 or 3 different topics about your problem.

What kinda computer are you using?
Specifications?
Operating System?

--------------------
RockSlide / Reader / Lebowitz
The Character Viewers I use:
http://threeplanetssoftware.com/software/dr/ X http://www.drplayers.com/net/dr/
Made by the fans for the fans.
Official Viewer X Server Status



Khazandra
Veteran
Posts: 719
 
vB post 141545 - 10/04/08 11:45 PM

Quote:
Originally Posted by FlamingPhoenix
I wasn't asking you to delete but to un-install dungeon runners. Then un-install the PlayNC launcher. then to delete the folders in Program Files/NCsoft/ that belonged to them to clear out the leftover files. Then download and install dungeon runners again.
And after reinstall, make sure you reboot before you try to run the game again... I always forget that part.

Please stick to one single thread. Please. It confuses everyone when you don't.

--------------------
Khaz: W4 Laker Girl
Khaz of Shadow and Flame
Cleverly disguised as a responsible adult.
And a blog.



Falcer
New Kid
Posts: 14
 
vB post 141597 - 10/05/08 09:16 AM

I´ve send the ticket with a screenshot of the error warnings
now i hope the suport is solving the problem fast.

PS:The reinstallation doesn´t work,because i can´t login on my friends pc, too
But thx for helping and writing.I´ll write back if it worked.


 
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