I was just wondering if anyone else was having problems after today's latest update? At first, I downloaded the new update and after installing and starting up the client, I kept getting the error message: 'Error talking with server.' I let it sit for a while afterwards and now I get the dreaded 'red dot' next to my client in the PlayNC launcher, and whenever I click the Play Now button, I get:

---------------------
Unable to contact game patch server.

Please check your internet connection or try again later.

If you want to skip the update step, force a launch using the right-click menu on the game list or main button.


Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version

----------------------

Is there still work being done on the patch? Or did my computer go haywire?

I get an error in the launcher "can't communicate with patch server" so haven't even d/l'ed the patch yet. same message as you. I assume it's the patch server having problems.

Well, that's a relief then :) Was hoping to get on the new patch before the day began, guess I'll have to wait
:eek:

Me too Me too :confused: Dont like waiting not my strong point. Bangs on door Let me in Let me IN!!!!

yea ive had the same thing.. probably some problems with the patch...

Thats because Stephen didnt posted yet when it ends, and neither if it already stopped. We should just wait, as the patch probbably is being uploaded and sorted out with clients and stuff.

Connection problems should be resolved now, please let us know if you're still having problems getting into the game.

Thanks!

I get the red dot next to live.. checking for update, then the force launch error box.

Is there a way to reset last attempt so I can get the 110 download?

Something you could try would be quitting all the way out of the Launcher (making sure it isn't sitting down on your taskbar) and then relaunching.

I get the samn thing Unable to contact game patch server.

Please check your internet connection or try again later.

If you want to skip the update step, force a launch using the right-click menu on the game list or main button.



Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version

I still can't download the new patch or even get in the game, I keep getting the same msg someone else was getting earlier

Quote:

---

--------------------
Unable to contact game patch server.

Please check your internet connection or try again later.

If you want to skip the update step, force a launch using the right-click menu on the game list or main button.


Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version

----------------------

---

I guess I'll just wait a bit and try again, and keep checking here for any updates.
Hope to see ya'll in-game soon!

Dooms, I'm still getting a red dot in the Launcher even after a restart. Have not d/l'ed any patch files at all. 10:45am Eastern.

Same here - red dot, unable to connect to patch server.

Lol, isnt it another page we can DL the patch? and is it only peeps from Europe that is unable to DL patch?

(Bought member yesterday dont want it wasted!);P


//Yokuzza

No im from the states and i cant ither man. not just a euro thing

Full reboot of system and still get :

Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version


I'm in TX USA, so not just Europe... for the person that asked.

Off topic sorry but had to ask. Rainger where abouts in Tx i live near the Huntsville area of TX.

Yes still having problems occasionaly i get a URL not valid or something like that.

We're investigating this issue, we'll keep you guys posted!

Having same problem with error code 36. I check my virius protection and saw it had block NcSoft from changing some of my dlls so I turned off my virius program and did a complete unistall and then reinstalled Dungeons Runners and NcSoft launcher and I still get same message. I can force launch and select world but when I go to select my character thats when it locks up on me with some Townstonship error code.

I thank you for your time doom, and for lettin us know whats going on here. im addicted to DR lol. and would love to try out the new patch :cool:

Same problem here:

Error Code: 36 (PatchServerCommunicationError):
Patch server communication error while performing operation:
Getting Current Version

Same for me :p

Take your time Dooms. Rather a stable server to return to than facing one that have to go down for checkup in a couple of hours again. :)

I also tried to Force Launch and at the character select screen I got an error message that said - Serialization error. Couldn't find expected property. HasPermanentTownPortal on object with GCClass Type 'questmanager' and Native Type 'QuestManager'

Quote:

---

I also tried to Force Launch and at the character select screen I got an error message that said - Serialization error. Couldn't find expected property. HasPermanentTownPortal on object with GCClass Type 'questmanager' and Native Type 'QuestManager'

---

That is because your client version is not in sync with the server version. It is never a good idea to force a launch when a patch is expected to be downloaded - bad things happen.

Same Problem... Getting:
Unable to contact game patch server.

Please check your internet connection or try again later.

If you want to skip the update step, force a launch using the right-click menu on the game list or main button.



Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version

Then wehn FORCE connection, get:

Serialization Error. Couldn't find expected property HasPermanentTownPortal on object with GCClass type 'questmanager' and nativetype 'Questmanager'

Red Dot on game...

Need further instruction for connection

Okay, here's a new wrinkle.

On a hunch after looking at the error log in the launcher I uninstalled the PTS client. Full shutdown and reboot. PTS client is not showing in Add/Remove programs.

Head to the NC Launcher. Both the PTS and The Live Client are still showing in the Launcher. The live client is a red dot still. But the "PTS Client" shows yellow and when I clicked on it it started to trickle download... I stopped the download adn exited the Launcher thinking it probably wasn't a good idea to continue.

Kinda odd huh?

We have identified an issue with a couple of our patch servers. You may be able to workaround it by attempting to keep patching, as you may hit one of the working patchers. We are implementing a fix for the broken patchers, so you should be up and running soon either way. Sorry for the inconvenience! Updates to follow...

This mght help some:

Exception Information Details:
======================================
Exception Type: System.Net.WebException
Status: ProtocolError
Response: System.Net.HttpWebResponse
Message: The remote server returned an error: (404) Not Found.
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Net.WebResponse GetResponse()
HelpLink: NULL
Source: System

StackTrace Information Details:
======================================
at System.Net.HttpWebRequest.GetResponse()
at NC.Downloaders.BasicDownloader.DownloadFile(Boolea n supportResume, ThroughputOperationState overallProgress, UriInfo[] uriInfos, FileManifest[] internalFileList, Int32 fileIndex)

2008-03-03 10:39:29.9062 : 8 : Warn : There was an error while getting the download gate. Assuming that downloading is enabled. Will check again for background and foreground downloading at 3/3/2008 11:09:29 AM and 3/3/2008 11:09:29 AM respectively
2008-03-03 10:39:32.8750 : 8 : Info : Patcher: EndOp: Downloading file 1/1: DungeonRunners_EN-US_0.0.0.100To0.0.0.110.ncpatch. : (0.00 KB / 55.41 MB (00:00 remaining at 0.00 KB/s)) : 0%
2008-03-03 10:39:32.8750 : 8 : Info : Patcher: EndOp: Downloading 1 files. : () : 0%
2008-03-03 10:39:32.8906 : 8 : Info : Patcher: EndOp: : () : 0%
2008-03-03 10:39:32.8906 : 1 : Error : Creating ErrorState

-------------------------

Exception Information Details:
======================================
Exception Type: NC.Downloaders.BitsException
Error: SharpBits.Base.BitsError
Message: The requested URL does not exist on the server.

Data: System.Collections.ListDictionaryInternal
TargetSite: System.Object CheckForExceptionAndReturnResult()
HelpLink: NULL
Source: _Launcher

StackTrace Information Details:
======================================
at NC.Downloaders.BasicBitsDownloader.DownloadFile(Do wnloadTask overallTask, DownloadOperationState overallProgress, UriInfo uriInfo, FileManifest[] internalFileList, Int32 fileIndex)
at NC.Downloaders.BasicBitsDownloader.InternalDownloa d(DownloadTask task)
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Downloaders.BasicBitsDownloader.Download(Downlo adTask task)
at NC.Downloaders.DownloadTask.Download()
at NC.Patcher.Patcher.InternalDownloadFiles(FileManif est[] files)
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Patcher.BasePatcher.DownloadFiles(FileManifest[] files)
at NC.Patcher.CompositePatcher.InternalDownloadFiles( FileManifest[] files)
at NC.Patcher.CompositePatcher.InternalDownloadPatche s(DownloadablePatchApplicationInfo[] patches)
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Patcher.BasePatcher.DownloadFiles(FileManifest[] files)
at NC.Patcher.CompositePatcher.InternalDownloadFiles( FileManifest[] files)
at NC.Patcher.CompositePatcher.InternalDownloadPatche s(DownloadablePatchApplicationInfo[] patches)

-----------------------------

2008-03-03 10:38:24.3125 : 1 : Info : Rolling the log files...
2008-03-03 10:38:24.3281 : 1 : Info : Starting:
D:\Program Files\NCSoft\Launcher\_Launcher.exeD:\Program Files\NCSoft\Launcher\NCLauncher.exe /LaunchGame=DungeonRunners /StartLocation=D:\Games\DR /GameArgs="ran_from_launcher"
Full assembly name: _Launcher, Version=1.3.3.0, Culture=neutral, PublicKeyToken=null
2008-03-03 10:38:24.3281 : 1 : Info : Windows version: 5.1.2600.131072 (WinXP)
2008-03-03 10:38:24.6250 : 1 : Info : CoInitializeSecurity has already been called, as expected.
2008-03-03 10:38:24.6406 : 1 : Info : BITS Test: Starting...
2008-03-03 10:38:24.6406 : 1 : Info : BITS Test: Downloading using an HTTPWebRequest...
2008-03-03 10:38:26.0468 : 1 : Info : BITS Test: Success downloading with a HTTPWebRequest...
2008-03-03 10:38:26.0625 : 1 : Info : BITS Test: Downloading in foreground...
2008-03-03 10:38:27.1250 : 9 : Info : BasicBitsDownloader: Downloading 1 files for a total of : 211 bytes.
2008-03-03 10:38:27.1406 : 9 : Info : BasicBitsDownloader: Downloading (Pri:Foreground) from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF59.tmp".
2008-03-03 10:38:27.1406 : 9 : Info : BasicBitsDownloader: The file is too short, but we'll assume it's right so far, so now we'll see if we can resume. (Actual Length =0)
2008-03-03 10:38:27.1406 : 9 : Info : BasicBitsDownloader: This task supports resume: 'True'. This uri supports resume: 'True'
2008-03-03 10:38:29.3281 : 9 : Info : BasicBitsDownloader: File size of downloaded file: 211
2008-03-03 10:38:29.3281 : 9 : Info : FileVerifier: Verifying: 'D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF59.tmp' Expected Hash = '' Expected Length = 211
2008-03-03 10:38:29.3281 : 9 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
2008-03-03 10:38:29.3281 : 1 : Info : BITS Test: BITS is usable
2008-03-03 10:38:29.3906 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2008-03-03 10:38:29.3906 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2008-03-03 10:38:29.3906 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2008-03-03 10:38:29.4062 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5B.tmp".
2008-03-03 10:38:30.1562 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2008-03-03 10:38:30.1562 : 1 : Info : FileVerifier: Verifying: 'D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5B.tmp' Expected Hash = '' Expected Length = -1
2008-03-03 10:38:30.1562 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2008-03-03 10:38:30.1562 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2008-03-03 10:38:30.1718 : 1 : Info : Patcher: BeginOp: : () : 0%
2008-03-03 10:38:30.1718 : 1 : Info : Patcher: EndOp: : () : 20%
2008-03-03 10:38:30.1718 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2008-03-03 10:38:30.1718 : 1 : Warn : ExteelExtension is deprecated. Ignoring and using the definition in the main games.xml file isntead.
2008-03-03 10:38:31.9375 : 1 : Info : Checking to see if the game (DungeonRunners) can apply transition CheckForUpdates.
2008-03-03 10:38:31.9375 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2008-03-03 10:38:31.9531 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2008-03-03 10:38:31.9531 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2008-03-03 10:38:31.9531 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2008-03-03 10:38:31.9531 : 8 : Info : BasicDownloader: Downloading from "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/CurrentVersion.xml" to "D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5C.tmp".
2008-03-03 10:38:33.2343 : 8 : Info : BasicDownloader: Download of "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/CurrentVersion.xml" completed successfully.
2008-03-03 10:38:33.2343 : 8 : Info : FileVerifier: Verifying: 'D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5C.tmp' Expected Hash = '' Expected Length = -1
2008-03-03 10:38:33.2343 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2008-03-03 10:38:33.2343 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2008-03-03 10:38:33.2343 : 8 : Info : Patcher: BeginOp: : () : 0%
2008-03-03 10:38:33.2343 : 8 : Info : Patcher: BeginOp: Getting Patch List : () : 0%
2008-03-03 10:38:33.2343 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2008-03-03 10:38:33.2343 : 8 : Info : BasicDownloader: Downloading from "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/PatchListManifest.xml" to "D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5D.tmp".
2008-03-03 10:38:34.2968 : 8 : Info : BasicDownloader: Download of "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/PatchListManifest.xml" completed successfully.
2008-03-03 10:38:34.2968 : 8 : Info : FileVerifier: Verifying: 'D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5D.tmp' Expected Hash = '' Expected Length = -1
2008-03-03 10:38:34.2968 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2008-03-03 10:38:34.2968 : 8 : Info : Patcher: EndOp: Getting Patch List : () : 0%
2008-03-03 10:38:34.2968 : 8 : Info : Patcher: BeginOp: Finding the minimum number of patches to apply. : () : 0%
2008-03-03 10:38:34.2968 : 8 : Info : Patcher: EndOp: Finding the minimum number of patches to apply. : () : 0%
2008-03-03 10:38:34.2968 : 8 : Info : Patcher: EndOp: : () : 80%
2008-03-03 10:38:34.2968 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2008-03-03 10:39:28.5156 : 1 : Info : Checking to see if the game (DungeonRunners) can apply transition DownloadUpdates.
2008-03-03 10:39:28.5156 : 1 : Info : Attempting transition...
2008-03-03 10:39:28.5468 : 8 : Info : Patcher: BeginOp: : () : 0%
2008-03-03 10:39:28.5625 : 8 : Info : Patcher: BeginOp: Downloading 1 files. : () : 0%
2008-03-03 10:39:28.5625 : 8 : Info : BasicBitsDownloader: Downloading 1 files for a total of : 58100549 bytes.
2008-03-03 10:39:28.5625 : 8 : Info : BasicBitsDownloader: Downloading (Pri:Foreground) from "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Patches/DungeonRunners_EN-US_0.0.0.100To0.0.0.110.ncpatch" to "D:\Games\DR\DungeonRunners_EN-US_0.0.0.100To0.0.0.110.ncpatch".
2008-03-03 10:39:28.5625 : 8 : Info : Patcher: BeginOp: Downloading file 1/1: DungeonRunners_EN-US_0.0.0.100To0.0.0.110.ncpatch. : () : 0%
2008-03-03 10:39:28.8281 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2008-03-03 10:39:28.8281 : 8 : Info : BasicDownloader: Downloading from "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/DownloadGate.xml" to "D:\Documents and Settings\Reynen\Local Settings\Temp\tmpF5F.tmp".
2008-03-03 10:39:29.9062 : 8 : Error : BasicDownloader: Error while downloading file: "http://dungeonrunners.patcher.ncsoft.com/DungeonRunners/EN-US/Manifests/DownloadGate.xml"

-------------

I used to be a game programmer so I'm no stranger to these issues. Frustrating but....inevitable.

Wish I was one of the 12 people I seen listed on w2 when I ignored the patch n logged in and seen world list. Crash occured while toon pick page loaded. :(

Beginning to download for me now, thanks all. You guys rock

YAY!!!!! Patch Downloading!!!!!

See ya'll inside!! :D :D :D

All good here

The patcher issue has been resolved, please let us know if you encounter further issues.

Happy Patch Day!

Me too, all good.

Yup, seems like it works. Updated on both my computers we play Dungeon Runners on.

Dewd... it's been patching for like 3 hours now... and it is at 85%... why they had to release a new game.pkg? T_T

umm yes i have a problem right now it is 7:50 eastern time and i the update wont go any further than 20% and stops there any help

I've been disconnected a couple of times, and when trying to log back in I get a message that says something like this: took too long trying to reconnect. Check your firewall.

I can then close DR and launch it again, but is anyone else getting this kind of trouble?

I had no problems with the patch but did experience the "check your firewall" when I was playing the test server. Closing and opening back up got it running but seems like something that should be reported.

Quote:

---

I've been disconnected a couple of times, and when trying to log back in I get a message that says something like this: took too long trying to reconnect. Check your firewall.

I can then close DR and launch it again, but is anyone else getting this kind of trouble?

---

The firewall message is just a troubleshooting message (not an error message) that occurs if it takes longer than a set number of milliseconds or seconds for you to connect. It'll appear even if you do connect, but slowly.

Check the firewall means you firewall is blocking DR. Just grant access on your firewall.

Quote:

---

Check the firewall means you firewall is blocking DR. Just grant access on your firewall.

---

Kuro - it doesn't mean that. You must have posted at the same time as me. In DR, it's just a generic message that's intended to help one troubleshoot the most common reason for connection problems (especially after a patch). BTW, DR is now configured so that if you have a pop-up firewall alert, DR will minimize so you can respond to it. I know for a fact that it works perfectly with Comodo 3, and I assume it works with other firewall software, too.

this morning (europe) i downloaded the update and i was just able to play the game, rlly awsome. But now bout 7-8 hours later i try to play again and i get a error message, " You could not perform this action now, please try later again" the message comes when i selected the server i wanted to join (with 115 ppl in it :confused: ) just before u can pick ur toon. Any1 having same problems? Can any1 help me plz? Thank you

There was a brief login server outage - it's fixed now. Try again:)

It should be fixed now. Sorry for the problems.

yep works now ;P that was quick :eek: Good job ;)