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Anson
All-Knowing Arch White Ninja
Posts: 167		 Problems becoming a member, etc.
#51756 - 03/20/08 02:54 PM

There was a hardware failure this morning during our scheduled maintenance, and I've just been informed that it caused a more-lasting problem than we understood at the time. These problems will be fixed soon, but for right now...

  • New accounts created starting this morning (6am CDT) won't be playable until the issue is resolved.
  • Changes to membership status (including reverting to non-member) won't take effect.
  • Password changes won't take effect.


Once we've got everything up and running, all pending changes should be processed within a day or so - you don't need to do anything except please be patient with us.

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in game: Anson (character here or here or here)



Anson
All-Knowing Arch White Ninja
Posts: 167		 Re: Problems becoming a member, etc.
#51766 - 03/20/08 04:23 PM

New accounts created or changes to existing accounts as of 1:30PM CDT are now being processed. Work on the backlog from before 1:30PM is beginning.

Again, feel free to post a message or PM me with any questions or problems.

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in game: Anson (character here or here or here)



Anson
All-Knowing Arch White Ninja
Posts: 167		 Re: Problems becoming a member, etc. [Re: #51766]
#51784 - 03/20/08 10:29 PM

This should be entirely resolved now. Please PM me if you are still having problems.

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in game: Anson (character here or here or here)



 
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