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Bugs and Technical Issues » Error Connnecting to Server View all threads
 
BuckNakked
New Kid
Posts: 5
Error Connnecting to Server
#43686 - 01/10/08 03:10 PM

3pm EST, I'm unable to log in.

At the log in screen I get the message "Error Connecting to Server"

Anyone else having this issue?


SaintKES
New Kid
Posts: 4
Re: Error Connnecting to Server
#43688 - 01/10/08 03:16 PM

I sure am, and its not just with Dungeon Runners - its with anything NCSoft. All their webpages, DR, CoH/CoV, Tabula, anything I have of theirs. Unable to connect. Error connecting to server. Cannot connect. All of it. Are they getting DDoS'd or something? Does anyone know whats going on? Ive been having this trouble for about 3 hours now. In order to see any of their webpages (including this forum), I have to retry/refresh about 5 times.


Asheda
Actual Hawk
Posts: 217
Re: Error Connnecting to Server [Re: #43688]
#43691 - 01/10/08 03:23 PM

Running Virus Vista by chance? Friend of mine has the same issue but I am running good ole VXP and see no problems.

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And that is just my 2 cents and a haypenny.



jrshell
New Kid
Posts: 5
Re: Error Connnecting to Server
#43701 - 01/10/08 04:00 PM

I am having the same problem. Have tried for hours to log on to server.


samsonai
New Kid
Posts: 11
Re: Error Connnecting to Server
#43703 - 01/10/08 04:07 PM

Yep, same here on XP and on Vista... This forums is buggy too today. Had a terrible time getting around.




Farel
New Kid
Posts: 7
Re: Error Connnecting to Server
#43704 - 01/10/08 04:10 PM

I have been getting this same error all day. I have gone as far as to completely deleting and reinstalling Dungeon Runners. Don't do this since it didn't help.


Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43704]
#43706 - 01/10/08 04:18 PM

We've alerted our Network Operations team that players are having a problem, I don't have any other information at this time I'm afraid.

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in game: Anson (character here or here)



Legendrunner
Veteran
Posts: 923
Re: Error Connnecting to Server [Re: #43706]
#43710 - 01/10/08 04:24 PM

For the people that are worried it might be them, thats not correct. Simply.. as I have the same issue

I hope they will find the source as I dont want the same thing as some time ago, where pretty hundreds of people couldnt log in.

Edit: Thehehe, I was completely stunned that I couldnt enter W2, but I forgot my membership ended yesterday, on my birthday

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LegendRunner - level 100 Ace something

The Townstons Wiki Archive! - Boss of TT



samsonai
New Kid
Posts: 11
Re: Error Connnecting to Server [Re: #43706]
#43711 - 01/10/08 04:28 PM

Yay... Thanks.

I notice posters on this topic that have less than 4 posts
including me, lol

I guess we finally sign up for the forums when something goes wrong



Edited by samsonai (01/10/08 04:30 PM)


samsonai
New Kid
Posts: 11
Re: Error Connnecting to Server [Re: #43710]
#43713 - 01/10/08 04:29 PM

Quote:

For the people that are worried it might be them, thats not correct. Simply.. as I have the same issue

I hope they will find the source as I dont want the same thing as some time ago, where pretty hundreds of people couldnt log in.

Edit: Thehehe, I was completely stunned that I couldnt enter W2, but I forgot my membership ended yesterday, on my birthday




Today's my Birthday so Happy belated Birthday.





Legendrunner
Veteran
Posts: 923
Re: Error Connnecting to Server [Re: #43713]
#43715 - 01/10/08 04:30 PM

Hehe, thats funny, congratulations!

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LegendRunner - level 100 Ace something

The Townstons Wiki Archive! - Boss of TT



Calalene
New Kid
Posts: 1
Re: Error Connnecting to Server [Re: #43715]
#43721 - 01/10/08 04:38 PM

Same problem here, it's been happening all day for me. I got in for a little while about 2 hours ago, but I had to go pick up my daughter from school, and now it's back to "error connecting to server"
There are 50-ish people on 3, 4, and 7... and over 100 on server 1, according to the server-select screen (I get that far about 30% of the time, but when I choose one, whichever it is, I get the error connecting message again.)


Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43706]
#43729 - 01/10/08 06:08 PM

Network Engineering is still investigating, still no estimated time to resolution. We haven't heard anything else yet.

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in game: Anson (character here or here)



Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43729]
#43730 - 01/10/08 07:15 PM

The Network Engineering team believes they've fixed the problem - everyone should be able to log in and connect to the game servers now.

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in game: Anson (character here or here)



Asheda
Actual Hawk
Posts: 217
Re: Error Connnecting to Server [Re: #43730]
#43731 - 01/10/08 07:22 PM

Thank you Anson for the updates on the situation and the speedy replies. We ALL appreciate it even if we don't always say so. :clap:

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And that is just my 2 cents and a haypenny.



jrshell
New Kid
Posts: 5
Re: Error Connnecting to Server [Re: #43730]
#43733 - 01/10/08 07:31 PM

Thanks!!!!! We appreciate your letting us know~~~~~


Farel
New Kid
Posts: 7
Re: Error Connnecting to Server [Re: #43730]
#43734 - 01/10/08 07:37 PM

I hope every one else is getting on line.... every one I know is still getting the same Error Connecting to Server... Sorry but nothing has changed here.


SaintKES
New Kid
Posts: 4
Re: Error Connnecting to Server [Re: #43734]
#43756 - 01/10/08 08:42 PM

Hey, thanks for letting us know its fixed. Im in now (just got back home, sorry), so whatever the problem was - yay for fixing!


jrshell
New Kid
Posts: 5
Re: Error Connnecting to Server [Re: #43731]
#43763 - 01/10/08 08:47 PM

I wish the problem was fixed.... Still getting server error!


Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43734]
#43768 - 01/10/08 08:54 PM

Are you able to login far enough to see the World listing? Is it giving you the error after you pick a world, or after you type in your username and password?

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in game: Anson (character here or here)



jrshell
New Kid
Posts: 5
Re: Error Connnecting to Server [Re: #43768]
#43770 - 01/10/08 09:00 PM

It is AFTER I pick the world I want to play in.


Farel
New Kid
Posts: 7
Re: Error Connnecting to Server [Re: #43768]
#43775 - 01/10/08 09:09 PM

I can login far enough to see the World listings and then it is giving me the error after I pick a world.. I have reloaded Dungeon Runners and that didn't help me any


Asheda
Actual Hawk
Posts: 217
Re: Error Connnecting to Server [Re: #43775]
#43778 - 01/10/08 09:14 PM

Still same with my buddy, he can log in to the world select and then zap. With 4 or 5 tries he can get in though.

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And that is just my 2 cents and a haypenny.



Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43778]
#43782 - 01/10/08 09:33 PM

Thanks, I've let the Network Operations team know.

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in game: Anson (character here or here)



Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43782]
#43792 - 01/10/08 11:19 PM

Nothing has been resolved since 6:15PM CST - it's not clear whether there is anything under our control to fix, or if it's a networking problem further out. I don't believe anything is being investigated further tonight.

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in game: Anson (character here or here)



samsonai
New Kid
Posts: 11
Re: Error Connnecting to Server [Re: #43792]
#43795 - 01/11/08 12:09 AM

I was able to log in finally...

yay!!!

I am sorry for all those who can't




DarthNinja
Chicken Hawk
Posts: 178
Re: Error Connnecting to Server [Re: #43795]
#43801 - 01/11/08 01:38 AM

No trouble for me

My birthday was the 8th.. strange ^^


DarthNinja
lvl 100 Arch Ninja

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TLA Clan Leader
¤Ψ«Ŧħę Łээţ Ąśşãŝśïñş Ćłąй»Ψ¤™
Welcome to hell, here's your Pitchfork of Fireproof Taint
I have nothing amusing to say here



ladyranger
Armchair Warrior
Posts: 32
Re: Error Connnecting to Server [Re: #43801]
#43812 - 01/11/08 03:28 AM

man this is a load of crap =[
haven't been able to log in all day. i can log into pts though =[

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level 100 ladyranger who use to pwn abby.
not so sure about this game anymore =[



FSeries
Actual Hawk
Posts: 225
Re: Error Connnecting to Server [Re: #43812]
#43814 - 01/11/08 05:02 AM

Seems most of the issues are with world 7. I can get to the other worlds just fine.




jrshell
New Kid
Posts: 5
Re: Error Connnecting to Server [Re: #43814]
#43842 - 01/11/08 11:06 AM

11:04 AM Still can not log in... Same error at choosing world screen... I tried 8 times. Please fix this!


Anson
All-Knowing Arch White Ninja
Posts: 110
Re: Error Connnecting to Server [Re: #43842]
#43845 - 01/11/08 11:28 AM

Please start directing inquiries to Technical Support (you will need to create a support account first, if you haven't already) so that they can investigate individual problems.

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in game: Anson (character here or here)



Farel
New Kid
Posts: 7
Re: Error Connnecting to Server [Re: #43845]
#43858 - 01/11/08 12:35 PM

Please Help us......
I can login far enough to see the World listings and then it is giving me the error after I pick a world.. I have reloaded Dungeon Runners and that didn't help me any ... The problem is on your end..... PLEASE HELP US....


Legendrunner
Veteran
Posts: 932
Re: Error Connnecting to Server [Re: #43858]
#43861 - 01/11/08 01:02 PM

To let them help you, use the technical support, the link in ansons thread.

--------------------
LegendRunner - level 100 Ace something

The Townstons Wiki Archive! - Boss of TT



Farel
New Kid
Posts: 7
Re: Error Connnecting to Server [Re: #43861]
#43910 - 01/11/08 09:41 PM

I swear this whole thing is becoming a real pain... Trying to convince Technical Support That they have a problem with there network... I log on gust fine Dungeon Runner's server WILL NOT log to the worlds.. instead I keep getting Error Connecting to Server... That is a net work problem.. Wish I could get some help with this


Ponad
New Kid
Posts: 1
Re: Error Connnecting to Server [Re: #43768]
#44255 - 01/14/08 12:20 PM

Quote:

Are you able to login far enough to see the World listing? Is it giving you the error after you pick a world, or after you type in your username and password?




I have the same problem, but funny enough, i can log in to world1 but can not log in to world3 where i have my characters

and btw openning a support ticket, with my experience with ncsoft support, means will get an answer in 2-3 days, this does not help at all



PoppinFresh
Rabbit Puncher
Posts: 51
Re: Error Connnecting to Server [Re: #44255]
#44282 - 01/14/08 04:50 PM

Quote:


I have the same problem, but funny enough, i can log in to world1 but can not log in to world3 where i have my characters





Characters in Dungeon Runners are not owned by a particular server (world). You may log any of your characters into any of the worlds.


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NCsoft QA



 
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