Today at 11:30 PM EST the Member's Only server crashed, and some people were rolled back. I lost 3 levels and the loot I'd found. Is there any chance that this will be recovered at some point? Or is it just a QQ more situation?

Thanks

This happened to me, too. Glad to see it wasn't just my set-up acting up. I'm hoping it's just teething problems with the new patch.

My ranger is back to level 1... @#%~@#%^

Looks like the company policy is to just ignore issues like this. Always a great way of doing things don't ya think?

Stephen said lsat night on World two that the problem was in the way new character levels were recorded and they were getting it fixed

Get over yourself, Gulliver. This is the most responsive set of devs I have come across in ANY game. These devs actually PLAY this game along side of us. PVP matches against the big boss man and chat sessions quite often in worlds. This game is as much for them as it is for us. So, if there is a problem... they are going to look into it.

So, until you have a little time under your belt in these boards and game... hold your comments about these guys to yourself.

Or.. what? You gonna come to my house and rough me up some? On no not the internet tough guy routine!

Anyway what I was referring to is the fact in all the threads I have seen about people losing stuff NOT A SINGLE post was made saying anything about getting back all the work/lvls/stuff people had lost.

Further more I guess how many times someone posts on a forum indicates how long they have been playing a game right? Or wait.. isn't that a little presumptuous and stupid? Yes yes it is. But good going champ.

Right now the matter is still being investigated. The problem shouldn't happen again, so basically we're reviewing everything that had happened and seeing what we can do from here. We can't really say more than "we're looking into it" until we have ALL the information gathered with all options explored. I'd tell you all now exactly what was going to happen - if we knew right at this moment.

I know that waiting to see what will happen next is hard, especially because this was both an unnerving (and downright upsetting) experience.

With that said, there is nothing that can justify the ugly language and tones that are now being used in this thread. It needs to stop immediately. Everyone, please try to deal with this in the best way that you can. It is not appropriate to go off, for that can only make matters worse.

I know not knowing is difficult, and that the past 2-3 days may even feel like a week or so, given the situation. But I hope you all understand why we don't have an outcome just yet. The unexpected generally takes more time than the expected.

We'll keep you guys updated.

Crickette, I thought I heard Stephen say they had a better saving system in place but it was not seeming to work properly at the moment. Can you confirm that for me?

Edit: I found the post by Stephen saying that it should save every 15 minutes and when ever you level. Maybe if they can throw in whenever you get a rainbow or maybe even purple it'd be even better!

Edited by CraigH (08/31/07 06:49 PM)

Thanks, Crickette. For my part, I'm just happy to hear that it was an actual problem with the game, and not me losing my mind. When you get to a certain age, it's hard to tell if you are remembering numbers wrong, or you really did just lose five levels,

Anyway, I'm dealing with it just fine. Adds a little excitement to the game, actually.

Well, it happened again today then because I lost 5.5 levels (went from level 11 down to 6), all my gear (I got my first yellow set with 2 purples), everything in the bank and all my skills.

I expect a refund of my lost items and levels, or a refund of my membership. I just signed up tonight, and if I can expect to crash and warp back a few levels every other day, I don't want to bother playing or paying.

There was another crash just after midnight CDT. Our records show that everyone on the server should have been saved properly. Of course, bugs will be bugs and our records could be incorrect.

If you lost any levels or items in last night's crash (September 1, 2007 @ 12:04am) on World 1 then please send a private message to Anson with your information.

Thanks!

steve

One of the crashes last week actually helped me. I had just gotten on and wasted all my king coins and got junk items I couldn't use when the crash happened. Afterwards I had my king coins back and put them in and got 4 purples that were useful for me. With my weird build its hard for me to find yellows much less purples that help me out!

Meh, the crash last night lost me my primary weapon! I had dropped it and picked up another because my inventory was full and was just planning on doing a run to cash in, but no.... when I restarted today, bam, no more weapon, just the useless one I had when I went back to town. Its going to take a long time to find anything close to the DPS I had.
That was the first time I had done that, and now, certainly my last!