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Bugs and Technical Issues » "Error Connecting to server." View all threads
 
wolkenlos
New Kid
Posts: 5
"Error Connecting to server."
#31749 - 08/08/07 03:20 PM

Get this Message since 12 hours ... wont believe that theres no gameserver up.

Any ideas what todo?


Ripper_McGee
Veteran
Posts: 1,080
Re: "Error Connecting to server."
#31750 - 08/08/07 03:42 PM

This message means that your computer cannot connect to the server, not that the server is down, necessarily.

Common causes for this error message are AV or Firewall applications preventing access to the server. Also, there may be LAN, WAN or ISP issues.

When you launch the game, but BEFORE you attempt to login, hit alt+enter to use Windowed mode. After doing so, attempt to connect. It's not uncommon for your firewall to attempt to alert you to a game attempting to connect to the internet. The problem is that most of the time, those alerts are in the background waiting for a response.

--------------------
~Ripper

Complainers of the World Unite

NOT Ripper in game...
NOT McGee in game...
NOT TheRipper in game...

UlrichWolfsbane
UberAlice
MedievalKnievel

/sigh



wolkenlos
New Kid
Posts: 5
Re: "Error Connecting to server." [Re: #31750]
#31757 - 08/08/07 04:32 PM

nothing changed on my system ...
firewall is the same and AV is the same ...
it just doesnt let me connect
btw. the last six days all was fine

disabled firewall and the same problem occured

Edited by wolkenlos (08/08/07 04:35 PM)


Ripper_McGee
Veteran
Posts: 1,080
Re: "Error Connecting to server." [Re: #31757]
#31763 - 08/08/07 04:53 PM

Well, if you can't connect and nothing truly changed on your side then the problem is most likely between you and the servers. It's not the servers, themselves, since they're working perfectly fine (I just logged off from playing).

* Are you on a college network?
* Who's your ISP? Are they having issues?
* You haven't installed any updates, patches, Windows hotfixes, firmware, nothing on your system?
* What firewall are you using?

--------------------
~Ripper

Complainers of the World Unite

NOT Ripper in game...
NOT McGee in game...
NOT TheRipper in game...

UlrichWolfsbane
UberAlice
MedievalKnievel

/sigh



JoeB1978
Veteran
Posts: 708
Re: "Error Connecting to server." [Re: #31763]
#31768 - 08/08/07 05:14 PM

Other possiblity is your account was banned?

--------------------
JoeB - Level 100 - Confused about my professional orientation - FINALLY
Mearlin - Level 29 - Mage

Dungeon Runners Map Build 0.91-JoeB1978



wolkenlos
New Kid
Posts: 5
Re: "Error Connecting to server." [Re: #31763]
#31769 - 08/08/07 05:16 PM

dont use publicnetwork ... its private
use sunbelt kerio PFW
my PFW shows me that game tries to connect 206.127.154.204 which is nc but i donot receive a single bit from the server!?

also pinging isnt possible which should work fine and makes me believe the error is on my side.

but as i wrote above ... there were no updates or other changes on my system.

all i did today was disable the lmhosts in the networkproperties ... but this has nothing to do with the error ... the error also occured before i did change the lmhosts.

any ideas?


wolkenlos
New Kid
Posts: 5
Re: "Error Connecting to server." [Re: #31768]
#31771 - 08/08/07 05:18 PM

shouldnt there be a message like "error: account deleted" or something like this?
no i dont think account is deleted ... did nothing wrong


Ripper_McGee
Veteran
Posts: 1,080
Re: "Error Connecting to server."
#31773 - 08/08/07 05:22 PM

Like I said, the servers are up, which means that the problem is either with something on your computer or somewhere between your computer and the servers. At this point, I'd recommend you open a support ticket to see if they can help you:

PlayNC Support

If you haven't ever used support before, you'll have to create a support account before you can "ask a question".

--------------------
~Ripper

Complainers of the World Unite

NOT Ripper in game...
NOT McGee in game...
NOT TheRipper in game...

UlrichWolfsbane
UberAlice
MedievalKnievel

/sigh



wolkenlos
New Kid
Posts: 5
Re: "Error Connecting to server."
#31775 - 08/08/07 05:34 PM

thx for the help ... wrote to support - hope they know what todo


Ripper_McGee
Veteran
Posts: 1,080
Re: "Error Connecting to server." [Re: #31775]
#31781 - 08/08/07 05:51 PM

NP - I hope you get it all worked out!

--------------------
~Ripper

Complainers of the World Unite

NOT Ripper in game...
NOT McGee in game...
NOT TheRipper in game...

UlrichWolfsbane
UberAlice
MedievalKnievel

/sigh



zimsabre
New Kid
Posts: 4
Re: "Error Connecting to server."
#31880 - 08/09/07 05:55 PM

i think i know.. i deleted the shortcut on desktop and i got the same problem :S


 
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