The game won't start ever since the new patch, it'll simply crash.

"Faulting application dungeonrunners.exe, version 0.0.0.82, faulting module dungeonrunners.exe, version 0.0.0.82, fault address 0x0027adf8."

is what's in the event viewer.

Kind of pissing me off, since I'm actually paying to play the game

Try deleting your "User.cfg" file under the config folder of Dungeon Runners. Restart the game and tell me what happens.

steve

No dice, still crashes.

NCSoft Support tells me to update my drivers though I really doubt at this point to be the issue at hand, considering everything was fine on 75.

Further more, I did try newer drivers, and still crashes (besides, I can't use drivers more recent then 78.05 from NVidia, as I got an Athlon Thunderbird, which lacks the SSE instruction set, so if I upgrade to newer drivers, any OpenGL software will crash right away)

I'm having the same problem. On an AMD athlon 1.4 and an ATI x700 card (old i know, but worked fine on 75). I tried a fresh installation, reinstalled my video drivers, same problem...

Damn, I started redownloading the client thinking it might be that, but now you say you tried that too :/

*sigh*

BTW, I'd write to the support team too, so they see that I'm not the only one and that I'm not crazy

Edited by Sarthak (07/03/07 02:21 AM)

Hmmm as I thought, looking at the DrWatson log file, the problem may lie with the reintroduction of the Auto-Detect Settings on startup.

Good idea, I submitted an email to the tech support team. I think you're right about the new "video test" being the culprit. Hopefully they'll fix this soon...

When launching are you able to at least get to the log-in screen?

If so, once you get there, set yourself in widows mode by typing alt + enter. You can also enter the user.cfg in your Dungeon Runners folder and alter the fille so it shows Fullscreen = false. After you are in widows mode try logging in. Are you able to log in without crashing at this point?

Also please provide me with the size and type of monitor you are using as well as your desktop resolution and video card.

No, it doesn't get to the log in screen. As soon as I open the Dungeon Runners program, it gives the crash message. I will try editing my user.cfg when I get home tonight.

I have a 19" widescreen LCD (made by westinghouse). My desktop resolution is 1440x900, and my video card is an ATI radeon x700.

Yes, it doesn't even get there, you double-click DungeonRunners.exe and you get right away the windows crash notification

If you are unable to even make it to the login screen you can also enter the user.cfg in your Dungeon Runners folder and alter the file so it shows Fullscreen = false. After you are in widows mode try logging in. Are you able to log in without crashing at this point?

Also please provide me with the size and type of monitor you are using as well as your desktop resolution and video card.

I always was in Windowed Mode actually

So no, it still doesn't even get there. Back in version 75, It showed the EULA screen before getting to the login, but not anymore, it doesn't even get there, it simply crash.



Anyway,
videocard: NVIDIA GeForce 6800
Display Memory: 512.0 MB
Desktop: resolution 1024 x 768 (32 bit) (60Hz)
Monitor: Korea Data Systems Visual Sensations VS-7i

If this can help, here's the callstack when it crashed:
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
0012fe94 0070428a 006840ad 7c80b6a1 00000000 DungeonRunners!matD3DXMathEmuTests__matD3DXMathEmuTests+0x8
0012fe98 006840ad 7c80b6a1 00000000 00684348 DungeonRunners!$E3+0xa
0012fea4 00684348 00000001 00000094 00000005 DungeonRunners!_cinit+0x5e
0012ffc0 7c816fd7 00370039 00300037 7ffde000 DungeonRunners!WinMainCRTStartup+0x143
0012fff0 00000000 00684205 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49

Seems to me that this is indeed related to the new Auto Detect routine that might not have enough sanity check.

We have a fix for this. We're testing it this afternoon and hope to have it out to you all tonight.

steve

Yay! Can't wait

Nice to hear

I dont have a user.cfg... I do however have the same problem...

User.cfg gets created after the game launches, it holds whatever changes you make yourself in game.

Excellent! build 83 works fine.

I have not been able to apply the patches since build 82. I keep getting this error:

Error Code: 69 (FileGroupApplicationErrorRollbackSucceeded):

Errors occurred while applying the patch,

but the patch was successfully rolled back.

The patch application errors are as follows:

Error Code: 62 (UnrecoverableCorruptedTargetFileError):

A file is not in the expected state, and it cannot be repaired: config\default.cfg

This is most likely caused by previous errors in the patching process.

What should I do? Thanks!

Ishmael

I'm getting the same problem and have posted to Support who told me to update my drivers. Everything worked great until I patched the game and it simply won't even load before I get an error message as well.

~ T