I'm new to the game only just downloaded the client. I click play and it says 'checking for updates' then after about a minute of nothing happening it says 'Dungeon runners encountered an error last tiem it tried to perform an operation.' Unable to contact game patch server.

Please check your internet connection or try again later.

If you want to skip the update step, force a launch using the right-click menu on the game list or main button.



Error Code: 36 (PatchServerCommunicationError):

Patch server communication error while performing operation:

Getting Current Version

Can any one help?

Any firewalls or anti-virus programs running? Are you behind a router that may be blocking any ports?

On August 10, 2007 between 9AM CDT and 11:24AM CDT we were indeed having problems with the PlayNC Launcher. This problem has now been resolved, so please let us know if you are still having issues. You will need to contact tech support if you are

Apparently, I can't read. When I read the updated email on this at 9AM I thought it said it WAS resolved. Looking back I now see it said working TO resolve. So I am sorry for the lack of notice

You guys may experience problems still (it may be sluggish and/or give error msgs). If that happens, try right clicking on Dungeon Runners and click "Force Play without Updating" to see if this resolves your issue.

We're very sorry for the confusion.